Daily Archives: April 7, 2014

Five Customer Experience Strategies You Can Implement Now.

April 7, 2014 by in category CX

We believe building a Customer Experience focused organization involves four stages: 1) Culture. 2) Understanding. 3) Design. 4) Training. Every customer experience is individual. For example, on most airline flights, the customer experience for a first-class passenger will differ from those in coach. Two customers in coach may have very different experiences on the same […]

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