Here’s an interesting (and robust) list of reasons why companies should be interested in building a customer-focused business. (As compiled by Return on Behavior Magazine) Facts about customer experiences and referrals 96% of unhappy customers don’t complain, however 91% of those will simply leave and never come back – 1st Financial Training services A dissatisfied customer will […]
The Kyte team combines experience in health care marketing (including hospitals, insurance companies, physician networks, medical equipment and software companies) combined with an understanding of the retail needs of an urgent care. We’ve developed proprietary software and systems proven to drive traffic and build a patient base for this unique industry. We know your challenges because we run our own urgent care group. In fact, that’s how Kyte started, by applying CX principles in the urgent care setting, eventually creating a success model that we now apply to urgent care clinics across the country.